Things you shouldn’t do while speaking to a customer service rep on the phone (this list probably will be ongoing):

1 Extrapolate on NJ governor Corzine’s need for hair plugs

2 Scream at your husband and tell him he’d better get down on his knees and pray

3 Flush the toilet

4 Say “I’m just getting into the tub” and then splash around for a bit

5 Allow to your oven fire to “burn it self out”

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